TEKGEM LOOP
Cyber Security Managed Services, Consultancy & Engineering.
Our PROCESS
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At Tekgem, our tried and tested methodology includes a range of specialised services and tools to address the unique industrial cyber security challenges faced by industries, ensuring their operational integrity and safety against evolving threats.
1. Industry Leading Governance, Risk & Compliance
To ensure you understand cyber risks and are able to manage them effectively, you need to follow an industry recognised cyber security framework.
Tekgem specialise in providing industry best practice GRC services that are easy to understand, implement, & demonstrate to key stakeholders including senior management teams and government regulators.
2. IDENTIFY
You need to know about all of your assets in order to understand their vulnerabilities and how to protect them. Tekgem combine our experienced engineers and the Unity platform to carry out a detailed site survey, creating a comprehensive asset inventory and simple network diagram that is always up to date.
You are only as strong as your weakest link!
3. PROTECT
Our engineering services help design and implement robust network & system security architectures tailored to your specific operational needs, enhancing the resilience of your critical infrastructure.
4. DETECT
Leveraging our extensive experience in monitoring networks, systems, software, and endpoint security, combined with our Managed Security service (Tekgem Loop), and our 24/7 Industrial Security Operations Center (iSOC), we provide our clients with the confidence to continue delivering essential services seamlessly.
5. RESPOND
Tekgem provide immersive incident response workshops to simulate cyber incidents based upon our customers business operations & assets, alongside real life attacks that have happened in the past. This tests your incident response team, your IR plans and playbooks, so you are fully prepared.
In the event of a real incident, Tekgem can mobilise our expert team to coordinate or assist in any response activities.
6. RECOVER
Your last line of defence… and in our opinion the MOST important, is being able to recover from a cyber security incident!
Our 5 star rated Disaster Recovery workshops enable you to test, improve and perfect your recovery capabilities in a sandboxed environment to ensure that if all else fails, you can be confident that you can resume essential business operations quickly with minimum downtime.
GRC Consultancy
Governance, Risk & Compliance Services.
Consultancy Overview
At Tekgem, our Governance, Risk, and Compliance (GRC) services are designed to help organizations effectively manage cyber risks and align with industry best practices. We specialize in providing comprehensive solutions that empower businesses to understand and manage their cyber risk through expert consultancy such as site surveys and risk assessments. Our expertise ensures that clients not only achieve regulatory compliance but also foster a culture of security awareness within their teams. With tailored strategies for cyber security programs, incident response, disaster recovery, and continuous monitoring, Tekgem positions your organization to navigate the complexities of cybersecurity confidently and resiliently. Browse our GRC services below…
- Site Survey
- Vulnerability Assessment
- Risk Assessment
- CSMS
- CSSS
- Regulatory Compliance
- Insurance Consultancy
- Incident Response
- Disaster Recovery
- Training & Awareness
Site Survey
A cyber security site survey is a comprehensive assessment of an organization’s physical and digital assets to identify vulnerabilities, understand risks, and develop strategies for protection.
Here’s what’s included in our comprehensive site survey:
1. Asset Inventory – A detailed inventory of all hardware, software, and network components within the organization. This includes servers, workstations, OT devices, applications, and databases.
2. Network Architecture Review – Evaluation of the existing network diagram to ensure that it accurately reflects the current state of the infrastructure. This review aims to identify potential weak points or areas lacking adequate security measures.
In summary, a cyber security site survey is not just about checking boxes; it’s an essential practice aimed at safeguarding critical infrastructure from evolving threats while ensuring compliance with applicable laws and regulations. Investing time and resources into this process will pay dividends in long-term resilience against cyber incidents. For more information about our services related to cyber security site surveys at Tekgem click the button below to book a free consultation.
Vulnerability Assessment
An industrial cyber security vulnerability assessment is a comprehensive evaluation designed to identify and analyse potential weaknesses in an organization’s critical infrastructure. This process typically involves a thorough examination of both physical and digital assets, including hardware, software, operational technology (OT) devices, network configurations, and existing security protocols. By employing our automated Unity toolset alongside manual techniques, our consultants assess vulnerabilities present within these systems while providing actionable recommendations for remediation.
Tekgem can carry out a full vulnerability assessment tailored to your specific business needs. Our vulnerability management programs are mature and robust, endorsed and approved by regulators to ensure compliance with industry standards. Conducting regular vulnerability assessments helps organizations proactively mitigate risks before they are exploited by malicious actors while maintaining compliance with applicable regulations. By investing in this essential practice, businesses strengthen their overall cybersecurity framework and enhance their ability to respond effectively when faced with emerging threats.
Risk Assessment
An industrial cyber security risk assessment focuses on identifying and evaluating potential major accident hazards that could lead to significant disruptions or loss of essential services. Utilizing the Hazard and Operability Study (HAZOP) methodology, our team systematically examines each element of a system to identify deviations from normal operations that may pose risks. This thorough examination enables organizations to pinpoint vulnerabilities that could trigger major accidents or compromise critical functions, providing insights into their risk posture over time.
Tekgem can carry out a full risk assessment tailored to your specific business needs. Our risk management programs are mature and robust, endorsed and approved by regulators, ensuring compliance with industry standards while safeguarding organizational resilience. By understanding the implications of major accident hazards and developing targeted strategies for mitigation, businesses can create effective contingency plans designed to minimize downtime and facilitate rapid recovery following incidents. With Tekgem’s expertise in risk assessments, organizations gain confidence in their ability to navigate complex operational challenges while maintaining safety standards.
Cyber Security Management System
Creating an industrial cyber security management system (CSMS) involves establishing a structured framework that aligns with recognized standards, such as IEC 62443. This standard provides guidelines for implementing effective security measures within industrial automation and control systems. A CSMS encompasses various components, including risk assessment processes, policy development, incident response planning, and continuous monitoring of network activities. Organizations must identify their critical assets and potential threats to develop tailored cybersecurity strategies that ensure robust protection against potential vulnerabilities.
The importance of a well-defined CSMS lies in its ability to enhance the resilience of industrial operations against cyber threats. By adhering to IEC 62443 principles, organizations can systematically address security risks while complying with industry regulations. The process not only fosters improved collaboration among stakeholders but also promotes a culture of awareness regarding cybersecurity best practices throughout the organization. Ultimately, having a comprehensive CSMS establishes clear roles and responsibilities concerning cyber risk management,
Tekgem can supply customers with a full cyber security management system, tailored to your specific business. Our management systems are mature and robust, endorsed and approved by regulators.
Cyber Security Supplier System
Creating an industrial cyber security supplier system involves establishing a comprehensive framework that governs the selection, evaluation, and ongoing management of suppliers within your industrial ecosystem. This process includes defining security requirements for suppliers based on recognized standards such as IEC 62443, which outlines best practices for securing supply chains in industrial automation and control systems. By thoroughly vetting potential vendors’ cybersecurity posture and ensuring they comply with established criteria, organizations can mitigate risks associated with third-party suppliers that could impact your cybersecurity risk.
Tekgem can supply customers with a full cyber security supplier system tailored to meet specific business needs. Our management systems are mature and robust, endorsed and approved by regulators to ensure compliance with industry standards. By implementing our supplier system aligned with IEC 62443 principles, organizations not only address supply chain vulnerabilities but also promote transparency and trust throughout vendor relationships. With Tekgem’s expertise, businesses can effectively safeguard their operations against evolving cyber threats while fostering strong collaboration between themselves and their partners in managing shared cyber risks.
Regulatory Compliance
Our team of experienced consultants and engineers have in-depth experience helping our customers prepare for and take part in regulatory inspections, audits and assessments. We are well versed in closing out any follow on recommendations and actions to ensure compliance is not only achieved, but exceeded.
Tekgem work closely alongside regulators to align industry best practices.
We have been involved peer reviewing draft versions of new regulatory standards & guidance for government authorities due to the expertise and reputation we carry.
Many of the solutions we have implemented for our clients have been adopted by regulators as industry best practice, and are now used by them as references for best-in-class.
Insurance Consultancy
Our team of experienced consultants and engineers have in-depth experience helping our customers prepare for and take part in insurance audits and assessments. We are well versed in closing out any follow on recommendations and actions to ensure compliance is not only achieved, but exceeded.
Tekgem work closely alongside insurers to align industry best practices.
As more organisations recognise the importance of cyber security insurance policies to protect their business, Tekgem have the necessary skills & experience to help you understand & achieve these requirements.
Incident Response
At Tekgem, we understand that effective incident response planning is crucial for safeguarding critical infrastructure against cyber threats. Our expert team specializes in authoring comprehensive incident response plans tailored to the unique needs of each organization. These plans serve as detailed roadmaps, guiding companies through the steps necessary to identify, contain, and recover from potential security incidents. To ensure preparedness, we conduct immersive incident response workshops that simulate real-life scenarios based on our customers’ business operations and historical attacks. These workshops provide invaluable hands-on experience for incident response teams, allowing them to test their skills and refine their strategies within a controlled environment.
In addition to proactive planning and preparation, Tekgem offers immediate support during actual cybersecurity incidents. Our highly skilled professionals are ready to mobilize at short notice when an event occurs, providing expert resources to help organizations respond effectively. Whether coordinating with internal teams or offering direct assistance in containment efforts, our focus remains on minimizing downtime and ensuring operational resilience. With Tekgem by your side, you can be confident that your organization is equipped not only with a solid plan but also with the expertise needed to navigate the complexities of cyber incidents as they arise.
Disaster Recovery
At Tekgem, we recognize that having a robust disaster recovery plan is essential for ensuring the continuity of operations following a cyber security incident. Our expert team specializes in authoring comprehensive disaster recovery plans tailored to the specific needs of each organization. These plans outline clear strategies and procedures for restoring critical systems and data after an incident occurs, enabling businesses to minimize downtime and resume operations swiftly. To further enhance preparedness, we conduct interactive disaster recovery workshops that allow our clients to simulate various scenarios in a controlled environment. This hands-on experience helps organizations identify potential gaps in their plans while fostering collaboration among teams responsible for executing the recovery process.
Moreover, when cyber security disasters strike, Tekgem stands ready to provide support with our expert resources. Our skilled professionals can quickly mobilize to assist organizations in executing their disaster recovery strategies effectively, whether it involves coordinating efforts across different departments or providing technical expertise during system restoration. By integrating advanced tools and methodologies into our response efforts, we ensure that businesses can recover not only from disruptions but also reinforce their resilience against future incidents. With Tekgem as your partner in disaster recovery planning and execution, you gain confidence knowing that your organization has the necessary expertise at hand to navigate through any crisis successfully.
Training & Awareness
In today’s rapidly evolving cyber threat landscape, organizations must prioritize training and awareness as integral components of their cybersecurity programs. Effective training equips employees with the knowledge and skills necessary to recognize potential threats, adhere to best practices, and respond appropriately in the event of a security incident. By fostering a culture of cybersecurity awareness within the organization, companies can significantly reduce their vulnerability to attacks that exploit human error—one of the leading causes of security breaches. Comprehensive training initiatives not only empower staff but also enhance overall organizational resilience against cyber threats.
At Tekgem, we provide expert industrial cybersecurity training and awareness programs tailored to meet the unique needs of each organization. Our workshops are delivered either online or in person, ensuring flexibility for participants while maximizing engagement and learning outcomes. These sessions cover essential topics such as identifying phishing attempts, understanding malware risks, implementing secure practices for data handling, and developing an acute sense of vigilance towards emerging threats. By combining theoretical knowledge with practical exercises, our trainings promote active participation and real-world application among employees. With Tekgem’s specialized approach to cybersecurity education, organizations can cultivate a knowledgeable workforce capable of effectively safeguarding critical assets from cyber risks.
Cyber Security Engineering
Professional Engineering Services Delivered By Experts.
Engineering Overview
Tekgem’s engineering services are at the forefront of enhancing cybersecurity for critical infrastructure. Our team of skilled experts specializes in designing and implementing robust security architectures tailored to meet your specific operational needs. We focus on key areas such as access control, endpoint protection, and secure network configurations to ensure that your systems are fortified against potential threats. By leveraging cutting-edge technologies and industry best practices, our engineering solutions not only enhance the resilience of your organization but also provide peace of mind that your assets are safeguarded against evolving cyber risks. Browse our Engineering services below…
- Access Control
- Authentication
- Backup & Recovery
- Endpoint Protection
- Infrastructure Security
- Network Security
- Secure Configuration
- Security Monitoring
- Secure Remote Access
Access Control
System-level access control is a fundamental pillar of cybersecurity that ensures only authorized users have access to sensitive data and critical systems. It plays a crucial role in safeguarding an organization’s assets by establishing clear boundaries for user permissions, preventing unauthorized access, and mitigating the risk of insider threats. Despite its importance, many organizations often overlook this aspect of security due to factors such as budget constraints or a lack of awareness about potential vulnerabilities. This negligence can lead to catastrophic consequences, including data breaches, financial losses, and damage to reputation.
At Tekgem, we understand the complexities associated with implementing robust system-level access controls across various operational environments. Our team of expert engineers specializes in assessing current configurations and identifying weaknesses within your access control systems. By leveraging industry best practices and regulatory compliance standards, Tekgem provides tailored solutions designed to enhance the security posture of your critical infrastructure. Partnering with us not only helps ensure that your organization is protected from cyber threats but also fosters a culture of accountability among users regarding their roles in maintaining security standards.
Strong Modern Authentication
Strong modern authentication mechanisms are essential in today’s cybersecurity landscape as they serve as the first line of defence against unauthorized access to sensitive data and critical systems. Traditional password-based methods alone can no longer provide adequate security due to their inherent vulnerabilities, such as susceptibility to phishing attacks and password fatigue among users. Implementing robust authentication solutions not only enhances security by ensuring that only legitimate users gain access but also helps organizations comply with regulatory requirements, thereby reducing potential liabilities associated with data breaches.
At Tekgem, we recognize the importance of adopting advanced authentication technologies to safeguard your organization effectively. Our skilled and experienced engineers specialize in designing, implementing, and supporting modern authentication methods, including Directory Services for centralized management of user credentials, Multi-Factor Authentication (MFA) to add an extra layer of security beyond passwords, and application-based authentication systems that streamline secure access across platforms. By leveraging our expertise in these cutting-edge technologies, businesses can significantly reduce their risk exposure while fostering a culture of cybersecurity awareness within their workforce.
Backup & Recovery
Robust modern backup and restore platforms are a vital security mechanism as they provide a safety net for organizations in the event of data loss due to cyber incidents, system failures, or natural disasters. With the growing prevalence of ransomware attacks and other sophisticated threats, having reliable backups ensures that critical data can be restored quickly without succumbing to extortion demands. Furthermore, these platforms allow businesses to maintain operational continuity by minimizing downtime and preserving essential functions during recovery processes. In an age where information is invaluable, neglecting backup strategies could lead to catastrophic repercussions, including financial losses and reputational damage.
At Tekgem, we understand that effective backup solutions go beyond mere replication; they require careful planning and implementation tailored to each organization’s unique needs. Our skilled and experienced engineers specialize in designing, implementing, and supporting leading backup and restore platforms that align with industry best practices. By employing advanced technologies alongside robust security measures—such as encryption and access controls—Tekgem ensures that your organization’s data is not only backed up but also protected against unauthorized access or tampering. Partnering with us enables businesses to establish a comprehensive disaster recovery strategy while reinforcing their resilience against emerging cyber threats.
Endpoint Protection
Centralized endpoint protection is a critical countermeasure in the fight against malware threats, serving as a frontline defence for organizations’ digital assets. By consolidating security measures across all endpoints—such as workstations, servers, and mobile devices—centralized solutions provide a unified approach to monitoring and managing vulnerabilities. This comprehensive visibility allows for real-time detection of malicious activities, facilitating swift responses to potential breaches before they escalate into significant incidents. As cybercriminals increasingly target weak points within an organization’s network, effective endpoint protection becomes indispensable in safeguarding sensitive information from malware attacks.
At Tekgem, we recognize the importance of robust endpoint security tailored to the unique needs of industrial environments. Our skilled and experienced engineers specialize in designing, implementing, and supporting leading endpoint protection platforms that are certified to maintain support from your control system vendors. With our expertise, we ensure that your organization’s cybersecurity posture remains resilient against evolving malware threats while complying with industry standards. By partnering with Tekgem for centralized endpoint protection solutions, businesses can minimize their risk exposure and enhance their overall resilience against cyberattacks on critical infrastructure systems.
Infrastructure Security
Infrastructure security is key to protecting the systems that are hosted within your networks, as it establishes a secure environment for all operational activities. A robust infrastructure security framework ensures that critical assets are safeguarded against unauthorized access, data breaches, and potential cyber threats. By implementing stringent security measures across servers, failover clusters, hypervisors and network-attached storage devices (NAS/SAN), organizations can create a strong defensive perimeter that not only protects sensitive information but also maintains the integrity and availability of essential services. Without effective infrastructure security in place, businesses become vulnerable to disruptions that could result in significant financial losses and reputational damage.
At Tekgem, we align with industry best practices for infrastructure security architecture by employing skilled and experienced engineers who specialize in designing, implementing, and supporting infrastructure platforms tailored to meet specific business needs. Our approach encompasses comprehensive assessments of existing configurations while integrating advanced security protocols to fortify system defences. Whether it’s optimizing hypervisors, server performance or enhancing the resilience of failover clusters and NAS solutions, our expertise ensures that your organization’s foundational elements remain secure against evolving threats. By partnering with Tekgem for your infrastructure security needs, businesses can confidently operate knowing their critical systems are well-protected and resilient in an increasingly complex cybersecurity landscape.
Network Security
Network security is crucial to protecting your critical infrastructure, as it serves as the foundational layer upon which all operational data travels. In an era where cyber threats are increasingly sophisticated and pervasive, a compromised network can lead to devastating consequences for organizations, including data breaches, service interruptions, and financial loss. By safeguarding network pathways through effective security measures such as firewalls, intrusion detection systems, and secure access protocols, businesses can ensure that their sensitive information remains protected from unauthorized access and malicious attacks. Given that networks act like highways for critical infrastructure operations, maintaining robust security practices is essential for uninterrupted business continuity.
At Tekgem, we align with industry best practices for network security architecture by employing skilled and experienced engineers who specialize in designing, implementing, and supporting complex networks—including switching, routing, and various network security services. Our comprehensive approach ensures that every aspect of your networking environment is fortified against potential vulnerabilities while promoting seamless communication across all levels of operation. By leveraging our expertise in advanced networking technologies alongside rigorous security protocols tailored to your specific business needs, you can trust that your organization’s critical infrastructure is well-protected on the highways it depends upon. With Tekgem’s commitment to excellence in network security solutions, businesses can confidently navigate the challenges posed by today’s digital landscape while focusing on growth and innovation.
Secure Configuration
Secure configuration is crucial to protecting your systems, networks, and infrastructure as it establishes a strong foundation for safeguarding sensitive data and critical operations. By ensuring that all components of an organization’s technology environment are configured according to established security standards, organizations can significantly reduce their risk exposure to potential vulnerabilities. Misconfigurations often serve as entry points for cybercriminals, leading to unauthorized access or exploitation of systems. Therefore, maintaining secure configurations not only protects against malicious attacks but also enhances overall operational efficiency by minimizing the chances of system failures caused by insecure settings.
At Tekgem, we align with industry best practices for secure configuration through our team of skilled and experienced engineers who specialize in designing, implementing, and supporting vendor secure configuration best practices alongside CIS benchmarks. Our comprehensive approach ensures that your operational technology remains resilient and accessible while adhering to rigorous security protocols tailored specifically for your business needs. By partnering with Tekgem to establish robust secure configurations across your technology stack, you can bolster your defences against evolving cyber threats and maintain the integrity of your critical infrastructure with confidence.
Security Monitoring
Security monitoring is critical to detecting cybersecurity incidents, as it provides organizations with the necessary visibility and insights into their systems & networks. By continuously observing system behaviours, access logs, and network traffic in real-time, businesses can identify unusual patterns or anomalies that may indicate a security breach. Early detection of these threats allows organizations to respond promptly and mitigate potential damage before it escalates into a more significant incident. A proactive approach to security monitoring not only enhances an organization’s overall cybersecurity posture but also reinforces its resilience against evolving threat landscapes.
At Tekgem, we specialize in designing, implementing, and supporting comprehensive security monitoring platforms tailored to meet the specific needs of your operational technology environment. In partnership with Fortinet, we offer a 24/7 Industrial Security Operations Center (iSOC) that actively monitors your critical infrastructure for threat actors using techniques mapped to the MITRE ATT&CK framework ICS profile. Our skilled engineers utilize advanced technologies to ensure all aspects of your systems are closely monitored for vulnerabilities while maintaining optimal functionality. This commitment ensures that your operational technology remains resilient and accessible while effectively safeguarding against emerging cyber threats—ultimately enabling you to focus on achieving business objectives with peace of mind.
Secure Remote Access
Secure remote access is critical to protecting your Operational Technology (OT) as it enables authorized personnel to connect to vital systems and data without compromising security. In today’s increasingly interconnected world, the need for flexibility in accessing operational resources has never been greater. However, this convenience must be balanced with stringent security measures to prevent unauthorized access that could lead to significant disruptions or breaches. By establishing secure remote access standards, organizations can safeguard their critical infrastructure from potential threats while ensuring that legitimate users have seamless connectivity.
At Tekgem, we specialize in designing, implementing, and supporting best-in-class secure remote access solutions tailored specifically for your unique operational needs. Our expert team focuses on creating robust frameworks that not only facilitate safe connections but also adhere to industry standards and regulatory requirements. By employing advanced technologies such as multi-factor authentication and encrypted communication channels, we ensure that your critical infrastructure remains resilient and accessible even amidst evolving cyber threats. Partnering with Tekgem gives you the confidence that your OT environment is protected while allowing essential operations to continue uninterrupted.
Tekgem Loop Managed Services
Enhance your cyber security capabilities with fully qualified Tekgem engineers & consultants as part of your team.
Managed Services Overview
Tekgem’s Managed Services are designed to enhance your cybersecurity capabilities by providing access to our fully qualified engineers and consultants as an integral part of your team. Our flexible service options ensure that you receive comprehensive support tailored to your organization’s unique needs, including regular site surveys, asset inventory updates, and dedicated resources for ongoing security management. With the option for 24/7 monitoring through our Industrial Security Operations Center (iSOC), we empower you to focus on your core operations while we safeguard your critical infrastructure against emerging cyber threats. Let Tekgem be the partner you trust for maintaining operational resilience and robust protection of your assets.
| LOOP 1 | LOOP 2 | LOOP 3 |
| Annual site survey review & update to Asset Inventory, Simple Network Diagram, CSMS & Risk Assessment | Annual site survey review & update to Asset Inventory, Simple Network Diagram, CSMS & Risk Assessment | Annual site survey review & update to Asset Inventory, Simple Network Diagram, CSMS & Risk Assessment |
| + Optional Maintenance Days | Retained Resource Agreement | Retained Resource Agreement |
| Dedicated Engineering Resource | Dedicated Full-Time Tekgem Engineer | |
| Pre Visit Planning Session | Weekly Planning Session | |
| Post Visit Report | Weekly Summary Report | |
| Dedicated Account Manager | ||
| Optional 24/7 industrial Security Operations Center (iSOC) service available * Operated in partnership with Fortinet | Optional 24/7 industrial Security Operations Center (iSOC) service available * Operated in partnership with Fortinet | Optional 24/7 industrial Security Operations Center (iSOC) service available * Operated in partnership with Fortinet |
Secure YOUR ASSETS & OPERATIONAL RESILLIENCE
Protect Your Critical Infrastructure Today
Take the first step towards safeguarding your assets with Tekgem’s innovative solutions and expert services by booking a free consultation or demo of any of our products.